Privacy Policy

Last Updated: 04 November 2025

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1. Introduction

Welcome to Sweet Life Experiences ("we," "our," "us"). We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable international data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sweetlifeexperiences.com (the "Site") or use our services.

Cara Hanna, Client Concierge, is the data controller for the purposes of data protection law. If you have any questions or concerns, you can contact us at contact@sweetlifeexperiences.com.

By using the Site, you agree to the practices described below.

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‍2. Information We Collect‍

A. Personal Data You Provide

We may collect personal information that you voluntarily provide when you register on the Site, subscribe to our newsletter, or interact with our services. This may include:

  • Name
  • Email address
  • Phone number
  • Payment information (if applicable)

If you make a purchase, we collect data necessary to process your payment, such as your payment card number and security code. All payment data is handled and stored securely by Stripe. You can view their privacy policy here: https://stripe.com/gb/privacy

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B. Data Collected Automatically

As you navigate the Site, we may collect certain information automatically. This may include:

  • IP address
  • Browser type
  • Device type
  • Referral URLs
  • Country and general location data
  • Usage data (e.g., pages viewed, time spent on pages)

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3. How We Use Your Information

We use your information to:

  • Operate and maintain our Site
  • Personalize and improve your experience
  • Understand how visitors use our Site
  • Communicate with you including newsletters and marketing updates (opt-out any time)
  • Process transactions and manage bookings
  • Comply with legal obligations and protect our users and Site

Our legal basis for processing your data is your consent, our contractual obligation to you (such as to provide services you've purchased), and our legitimate interest in operating and improving our business.

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4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your data:

  • With Service Providers who help us operate our Site and provide services, under confidentiality agreements
  • When Required by Law or public authorities
  • In Business Transfers, such as a merger or sale of assets

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5. Security of Your Information

We use industry-standard measures to protect your personal information including SSL encryption and secure servers. However, no method of transmission over the internet or storage is 100% secure. We encourage you to take appropriate steps to protect your own data.

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6. Your Choices

You have the following rights:

  • Access & Update: Review or update your personal information by contacting us.
  • Opt-Out: Unsubscribe from our communications at any time using the link in emails or by contacting us.
  • Cookies: Manage or disable cookies in your browser settings. Disabling cookies may affect site functionality.

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7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their content or privacy practices. Please review the privacy policies of any external sites you visit.

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8. Children’s Privacy

This Site is not intended for children under 18. We do not knowingly collect data from anyone under 18. If we discover such data, it will be deleted immediately.

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9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Your continued use of the Site means you accept those changes.

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10. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:
Email: contact@sweetlifeexperiences.com

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11. Your Rights Under Data Protection Law

Under the UK GDPR and applicable international laws, you have rights including:

  • The right to access the personal data we hold about you
  • The right to request correction or deletion of your personal data
  • The right to object to or restrict how we use your data
  • The right to withdraw consent at any time
  • The right to lodge a complaint with a data protection authority (e.g., the UK Information Commissioner’s Office)

To make a request, please email us at contact@sweetlifeexperiences.com and we’ll provide a Data Subject Access Request form.